Export Success: Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) — Krakow, Poland
This case study documents Wanlin Fire Protection's successful export project supplying Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) to a leading home security installer in Krakow, Poland.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Home Security Installer |
| Location | Krakow, Poland |
| Product | Home Safety Bundle (Smoke+Gas+Water Leak) (WL-HTB01) |
| Quantity | 3,470 pcs |
| Contract Value | USD 160,000 |
| Certifications Required | VdS / AS 3786 |
| Delivery Time | 8 weeks from order confirmation |
| Incoterms | CIF Krakow |
Client Challenge
The home security installer in Krakow was looking to expand its home fire safety product range to meet growing residential market demand in Poland. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing VdS / AS 3786 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Poland consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Krakow client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete VdS / AS 3786 documentation package — accepted by Poland customs on first submission.
3. Customized packaging with Poland language instructions and local compliance marks.
4. 8-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Krakow client.
Results After 6 Months
- Zero quality-related returns from end consumers in Poland
- 91% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 4 Wanlin product lines
- Second order placed within 3 months — quantity increased by 30%
- Achieved ISO 9001 factory audit acceptance by Poland insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Poland."
— Procurement Manager, Home Security Installer, Krakow
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-18
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com